Our customer’s happiness is our top priority. If you are not happy with your order, please contact us to let us know about the challenges you have experienced. Please know that Private Label Chocolate is not responsible for typos or errors on artwork or logo supplied by the customer, or on artwork that was already approved by the customer. We are also not liable for shipping delays that are outside of our control, such as extreme weather or delays on the shipping companies end.

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Contact us for questions related to refunds and returns.